Privacy Policy

Red Hot Leads LLC ("Red Hot Leads," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Information: First name, last name, phone number, and email address when you submit a form or consent to receive communications.
• Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically when you use our website.
• Consent Records: Records of your consent to receive SMS messages, including the date, time, and the exact consent language you agreed to.

2. How We Use Your Information

We use the information we collect to:

• Send you text messages, phone calls, and emails with updates and information you have requested.
• Respond to your inquiries and provide customer support.
• Connect you with legal service providers and partners relevant to your needs.
• Comply with legal obligations, including TCPA consent record-keeping.
• Improve our website, services, and user experience.

3. SMS Text Messaging

By providing your phone number and checking the consent box on our sign-up form, you agree to receive automated text messages, prerecorded messages, and/or phone calls from Red Hot Leads LLC and its partners. You understand that message and data rates may apply, that you may receive up to 4 messages per month, and that you can reply STOP at any time to opt out. You are not required to provide this consent as a condition of purchasing any goods or services.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Partners and Service Providers: Law firms, medical providers, and other partners who may provide services relevant to your inquiry.
• Service Providers: Third parties that help us operate our business, such as SMS delivery platforms and analytics providers.
• Legal Compliance: When required by law, court order, or to protect our rights and safety.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including TCPA consent record-keeping requirements), and resolve disputes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of SMS communications at any time by replying STOP to any message.
• Withdraw consent for data processing, subject to legal record-keeping requirements.

To exercise any of these rights, contact us using the information provided below.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact Red Hot Leads LLC at the contact information provided on our website.